FAQs
Welcome to the Signs & Art FAQ page. Find answers to common questions about our signs, services, and the ordering process. If you can't find the information you need, feel free to contact us at [info@signsandart.com].
What types of signs do you offer?
We offer a diverse range of signs, including but not limited to LED neon signs, wooden signs, metal signs, acrylic signs, and custom-designed signs.
Can I request a custom design for my sign?
Absolutely! We specialize in custom orders. Contact us, and our team will work with you to bring your vision to life.
How can I place an order?
You can place an order directly through our website. For custom orders, please contact our Customer Support team for assistance.
Do you offer bulk or wholesale pricing?
Yes, we provide special pricing for bulk orders and wholesale purchases. Contact us for more information.
What customization options are available?
We offer various customization options, including material, size, color, font, and design. Explore our customization page for more details.
Can I see a preview of my custom-designed sign?
Yes, for custom orders, we provide design previews before finalizing your order. Our team will work with you to ensure you love the design.
Is there an additional cost for customization?
The cost of customization may vary depending on the complexity of the design and materials used. Contact us for a personalized quote.
How long does it take to process my order?
Processing times depend on the type and the size of sign and whether it’s a custom order. Standard orders typically take 2 to 5 business days, while custom orders may require additional time.
What are your shipping options?
We offer only fast and secure shipping options. Shipping costs and delivery times will be mentioned from the beginning.
Do you ship internationally?
Yes, we offer international shipping. International shipping rates and delivery times vary by location.
What is your return policy?
Please refer to our detailed Refund and Returns Policy for information on returns and refunds.
How do I care for my sign?
Care instructions are provided with each sign. Generally, avoid exposure to extreme weather conditions and clean with a soft, dry cloth.
Are the LED lights replaceable in LED signs?
In most cases, yes. Contact our Customer Support for information on replacing LED lights in your specific sign.