Refund and Returns Policy

Effective Date: [01-01-2018]

Thank you for choosing Signs & Art for your signage needs. We strive to provide high-quality products and exceptional customer service. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns

1.1 Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

1.2 Time Frame

You have [30] calendar days to initiate a return from the date you received it.

1.3 How to Initiate a Return

Please email us at info@signsandart.com with your order number and details about the product you would like to return. We will respond promptly with instructions on how to proceed.

1.4 Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged or defective. If the return is due to our error, we will cover the return shipping costs.

2. Refunds

2.1 Eligibility for Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

2.2 Refund Process

If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within [30] days.

3. Exchanges

3.1 Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately. We will send you a replacement and provide instructions for returning the damaged item.

3.2 Replacements for Damaged Parts

We understand that accidents happen. If your product arrives with damaged parts, please contact us at info@signsandart.com, and we will promptly send you the necessary replacement parts.

4. Warranty

We stand by the quality of our products and offer a 1-year warranty. If you experience any issues with your purchase within this period, please contact us at info@signsandart.com. We may provide replacement parts or offer solutions to address the issue.

Contact Information

If you have any questions about our Refund and Returns Policy, please contact us at:

Email: info@signsandart.com